Company Registration Information

How to Reach Tangshan Juliang E-Commerce Co., Ltd.

At Tangshan Juliang E-Commerce Co., Ltd., we are committed to providing reliable support for all your general merchandise needs. Whether you have a question about an order placed for delivery within the United States or need assistance with a product, our team is here to help.

Our Commitment to You

Key Information

Physical Business Address:

Unit 070, 2nd Floor, Comprehensive Commercial Building, West Side of the Road (500 meters north of Beisi Crossing, Guzhen Road), Guye District, Tangshan City, Hebei Province

Please note that this is our official business address for correspondence. Returns must be authorized prior to shipping; please contact us to obtain the correct return facility address.

Communication Channels:

For the quickest resolution, we encourage you to email us. If your matter is urgent, you may also call during our listed business hours.

Business Hours:

Monday – Friday, 9:00 AM – 6:00 PM (Excluding statutory holidays)

Legal & Privacy Notice

By contacting Tangshan Juliang E-Commerce Co., Ltd. regarding your order or our services, you acknowledge that our support team will require certain order details to verify ownership. We take your privacy seriously and will never request sensitive payment information (such as full credit card numbers or passwords) via email or phone.

All communications are recorded for quality assurance and training purposes. While we strive to resolve all inquiries within 48 business hours, response times may be delayed during peak seasons or immediately following public holidays.

We’re Here to Help

To ensure your question is directed to the correct department, please use the contact details below. If you are reaching out via email, please include your order number (if applicable) and a brief description of your inquiry in the subject line.

Email Support
service@mail.ripq-shop.com
Best for order inquiries, product questions, and return requests.
Target response time: Within 2 business days.

Phone Support
+86 17101761824
For order status updates or general assistance.
Available Monday – Friday, 9:00 AM – 6:00 PM (Excluding statutory holidays).

Mailing Address
Unit 070, 2nd Floor, Comprehensive Commercial Building, West Side of the Road (500 meters north of Beisi Crossing, Guzhen Road), Guye District, Tangshan City, Hebei Province